Welcome to ColorMatchAI! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, colormatchai.com, and our services.
1. Information We Collect
We collect the following information:
- Email Address: We collect your email address when you create an account with us.
- Selfie (Temporary Processing): We ask you to upload a selfie for analysis. We do not store this selfie on our servers; it is transferred directly to the OpenAI API for processing and is not retained by us afterward.
We use Google Tag Manager (GTM) for analytics purposes to understand how our website is used and to improve user experience. GTM facilitates the deployment of various tracking technologies, including Google Analytics.
2. How We Use Your Information
We use your information to:
- Email Address: Create and manage your account, and communicate with you about your account or our services.
- Selfie: Analyze the selfie via the OpenAI API to provide you with the results of our service (e.g., color matching analysis).
- Google Tag Manager/Analytics: To analyze website traffic, understand user behavior, and improve our services and marketing efforts.
3. Legal Basis for Processing (GDPR)
As we are based in Berlin, Germany, we comply with the General Data Protection Regulation (GDPR):
- We process your email address based on the necessity for performing our contract with you (account creation).
- We process your selfie based on your consent, which you provide when uploading it for analysis.
4. How We Share Your Information
We do not sell your personal information. We may share it as follows:
- OpenAI API: Your selfie is transferred to the OpenAI API for analysis. We do not control OpenAI's data practices—please review their privacy policy for details.
- Google Analytics: Data collected via Google Tag Manager (including through Google Analytics) is shared with Google to provide us with analytics services. Review Google's privacy policy for details on their data practices.
- Lemon Squeezy: For payment processing. See our Refund Policy for details.
- Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or property.
5. Data Storage and Retention
- Email Address: We store your email address for as long as your account remains active. If you delete your account, we will remove your email within 30 days, unless legally required to retain it longer.
- Selfie: We do not store your selfie. It is processed in real-time and deleted from our systems after being transferred to the OpenAI API.
6. Your Rights (GDPR)
As a user in the European Union, you have the following rights:
- Access, correct, or delete your personal data (e.g., your email address).
- Withdraw consent for selfie processing at any time (though this won't affect prior processing).
- Restrict or object to our processing of your data.
- Request data portability.
- Lodge a complaint with a supervisory authority (e.g., Berlin's Data Protection Authority).
To exercise these rights, contact us at legal@colormatchai.com.
7. Data Security
We use reasonable technical and organizational measures to protect your email address from unauthorized access, loss, or misuse. However, no online system is fully secure, and we cannot guarantee absolute security.
We also use Google Tag Manager and Google Analytics, which are third-party services provided by Google. These services help us understand website usage and are subject to Google's privacy policy. We are not responsible for Google's data practices.
8. Third-Party Services
Your selfie is processed by the OpenAI API, a third-party service. We are not responsible for their privacy practices. Please consult OpenAI's privacy policy for more information.
9. International Data Transfers
Your email address is stored in Germany. Data collected via Google Tag Manager and Google Analytics, and your selfie transferred to OpenAI, may be processed outside the EU. We rely on the safeguards of Google and OpenAI for such transfers.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated "Last Updated" date. Your continued use of our service after changes indicates your acceptance.
11. Contact Us
For questions, concerns, or to exercise your rights, reach out to:
Email: legal@colormatchai.com
Location: Berlin, Germany